Data Protection Policy (GDPR Compliance)

Our company’s data protection policy follows the terminology and principles established by the European General Data Protection Regulation (GDPR). This document aims to be clear and easy to understand for all users, customers, and business partners.

1. Definitions

  • Administrator: The entity that determines the purposes and means of processing personal data, here 4X4OK EUROPE Sp. Z.o.o.
  • Cookies: Small text files stored on a user’s device by a website.
  • Own/Internal Cookies: Cookies placed by the administrator related to the service on www.4x4line.de.
  • External Cookies: Cookies placed by third-party partners via the website.
  • Service: The website or application operated by the administrator, www.4x4line.de.
  • Device: Any electronic device used to access the Service.
  • User: Any person or entity using the electronic services or concluding contracts via the Service.

2. Name and Address of the Administrator

4X4OK EUROPE Sp. Z.o.o
ul. Świętokrzyska, nr 30, lok. 63
00-116 Warszawa, Poland
Tax ID (NIP): 5252960564
REGON: 525595700
KRS: 0001042058 (Registered by District Court in Warsaw, 12th Commercial Division)

Contact:
Email: 4x4line.sales@gmail.com
Phone: +48 513 102 444
Postal mail: as above

3. Purposes and Legal Bases for Processing Personal Data

We process your personal data for purposes including but not limited to:

  • Account creation and management (email, name, password, shipping address).
  • Providing services requiring account or order management.
  • Browsing and interacting with the online store (tracking device info, session data, IP address).
  • Executing purchase agreements (processing order and payment details).
  • Improving the online store (analytics, IT security).
  • Handling complaints, inquiries, and legal claims.
  • Marketing and remarketing, including using external providers.
  • Organizing contests and loyalty programs.
  • Market research and feedback.

4. Cookies

Our website uses cookies to provide personalized services and improve user experience. Cookies are safe, do not contain viruses, and cannot access your device. You can manage cookie settings or delete cookies in your browser, but some site functions may be limited without them.

5. Registration on Our Website

Users may register and provide personal data via the website. We store this data for internal use, including transferring data to service providers (e.g., parcel services). Registration also records IP, date, and time for security and abuse prevention. Registered users can modify or delete their data at any time.

6. Categories of Personal Data Collected

We collect contact details, online store activity data, order information, and data related to complaints and requests.

7. Data Retention Periods

  • Personal data is processed as long as needed for services, orders, marketing, and legal requirements.
  • Data may be deleted upon user request, inactivity for 10 years, or if outdated.
  • Some data (e.g., email, name) may be kept up to 3 years for claims and complaints.
  • Order and transaction data retained for 5 years.
  • For non-registered users, data is kept as long as cookies remain or until deleted.

8. Rights of Data Subjects

8.1 Right of Confirmation

You can request confirmation whether your data is processed.

8.2 Right of Access

Request access to your stored personal data and related processing information.

8.3 Right to Rectification

Request correction of inaccurate or incomplete data.

8.4 Right to Erasure ("Right to be Forgotten")

Request deletion of data if conditions apply, such as withdrawal of consent or unlawful processing.

8.5 Right to Restrict Processing

Request restriction of data use under certain circumstances (e.g., disputed accuracy).

8.6 Right to Data Portability

Receive your data in a machine-readable format and transmit it to another controller.

8.7 Right to Object

Object to data processing based on legitimate interests or direct marketing.

8.8 Right to Withdraw Consent

Withdraw consent to data processing at any time.

To exercise any of these rights, contact any employee of the administrator at: 4x4line.sales@gmail.com or by phone.

9. Managing Cookies

You can change your cookie preferences, block or delete cookies via your browser settings. Please note that blocking cookies may affect the functionality of some website features.